Submit a Complaint
Please complete the form below to submit your complaint
We are really sorry to hear that you are unhappy with the service you have received. Our client experience team will be in contact to see how we can resolve these issues.
What else is included in our accountancy packages?
If you have any questions about our services please call us on 020 3355 4047
Unlimited support via phone or email
Automated reminders for your important deadlines
Annual tax efficiency reviews to reduce your tax bill
Proactive checks of your bookkeeping on Pandle
Automated bank feeds to speed up your bookkeeping
Live chat support on our bookkeeping software
Mobile app to invoice customers & upload receipts
Free representation during a HMRC investigation
Confirm Transactions
The number of monthly transactions you have entered based on your turnover seem high. A transaction is one bookkeeping entry such as a sale, purchase, payment or receipt. Are you sure this is correct?
Please contact our sales team if you’re unsure
VAT Returns
It is unlikely you will need this service, unless you are voluntarily registered for VAT.
Are you sure this is correct?
Call us on 020 3355 4047 if you’re not sure.
Bookkeeping
You will receive our bookkeeping software Pandle for free, as part of your package.
You can use this to complete your own bookkeeping, or we can provide a quote to complete your bookkeeping for you.
Please select and option below:
Call us on 020 3355 4047 if you’re not sure.